FREE SHIPPING ON PURCHASES OVER 29 € / £
Nazca Colors is an European company, founded and managed from Seville (Spain).
We work without a physical point of sale, in order to reduce costs as much as possible, and thus offer the most competitive price on the market.
We manufacture our products to a high quality standard. Our acrylic paints are water based ensuring that they are safe and toxic free. We also test our paints according to EN71-3 to ensure that they are free from heavy metals and harmful elements.
You can wash your clothes without any fear of losing colour or staining the rest of your clothes.
You simply need to follow the following fixing process:
- Let the design dry for at least 48 hours.
- Apply heat by gently ironing, protecting the pattern with baking paper or using a hairdryer.
- Leave to dry for at least another 24 hours until the paint is completely dry to ensure fixation.
You can contact us using the contact form on our website or by emailing firstname.lastname@example.org. We will always reply within 24 working hours.
Deliveries to the EU and UK will take 3-5 working days for standard deliveries and 1 day for express deliveries. Orders will be shipped the same day you place your order as long as the order is placed before 15.00 pm local time.
We work with Amazon courier service. As they have the largest shipping network, we can ensure the speed and quality of the delivery of your purchase.
Deliveries to Europe and UK cost 1.99€ or £1.99 respectively for standard deliveries and 3.99€ or £3.99 for express deliveries.
On purchases over 29€ or £29 standard delivery is free of charge.
Yes, as long as it has not yet been shipped. Please let us know as soon as possible by email at email@example.com and we will do our best to change your details before we start the whole shipping process.
The deadline for any exchange or return is 30 days.
In special cases such as the Christmas period, the deadline for exchanges and returns is extended from 30 November to 15 January.
In the case of not being satisfied with the product received in his order, the User, in accordance with the General Law for the defence of Consumers and Users, will have a period of 14 calendar days to return the product without penalty and without the need to indicate the reasons, although he will have to pay the cost of returning the order to the Nazca Colors warehouse.
To formalise the return, you must first contact firstname.lastname@example.org and simply explain the reason for the return. As soon as we receive the product and check that its condition is adequate, we will proceed to refund the amount of the products purchased.
You can pay by Credit or Debit Card and also using the Paypal payment platform.
Once the order has been shipped, you can request an invoice by emailing us at email@example.com with your order reference and billing details, if they are different from the ones you entered during the checkout process. We will send you the invoice to your email within 48 hours.